>> TROUBLESHOOTING GUIDE

1. The oven won’t turn on.

• Oven needs to be in flipped-down position in order to power it on.

• Ensure the power cord is securely plugged into the outlet.

• Ensure the power cord is not damaged.

• Insert the power cord into a different outlet in a different room that is on a different circuit.

• Press the power button.

2. The oven is generating smoke.

• Run a toast cycle to burn off excess grease.

• Cleaned the oven

3. The heating element is not lighting up.

• This is normal. Different function is adjusting the heating elements'power levels, which set heating elements turning on and off at different times. Sometimes heating elements will not visibly glow.

• To be sure, you could turn off product and try on another program (e.g.air fry) to recheck element.

4. There is noise coming from the control panel.

• This is normal. Some functions are with fan; some functions are not. When fan working, product sounds will be bigger.

5. The coating on the accessories chipped or worn.

• The coating helps provide easier cleanup after cooking.

• Aerosol sprays, abrasive cleaners, sharp utensils, and brushed metalutensils are not recommended.

• Placing accessories in the dishwasher may cause wearing of the coating and rust on the metal rails.

• Hand-washing in warm, soapy water is highly recommended for cleaning.

6. Why is steam coming out from the oven door?

• This is normal. Foods with a high moisture content may release steam around the door.

7. Why is water dripping onto the desk the oven door?

• This is normal. Foods with a high moisture content (such as frozen breads) may release inside the oven and drip onto the desk